Holiday Inn Express & Suites Austin Nw - Lakeline By Ihg, Austin

My stay at this hotel was a mixed bag. The staff was exceptionally welcoming, and the room I had was quite spacious and comfortable. However, I faced some issues with cleanliness in the room, particularly with the sheets and remote control. The breakfast wasn't impressive either. Overall, while I enjoyed the friendly service and room comfort, the lack of attention to detail in cleanliness left me disappointed.

The hotel left a lot to be desired, especially with my experience involving multiple room changes due to plumbing issues and dirty sheets. The staff seemed overwhelmed and the breakfast was lackluster. However, I did appreciate the quick responses from management and the cleanliness of the room after the initial issues were resolved. Overall, I wouldn’t recommend staying here based on my experience.

Overall, the hotel was a good choice for my trip. The room was clean and comfortable, and the staff were accommodating and professional. However, the dining options at breakfast could use improvement. The location was convenient for exploring the area, but there were some minor quirks with the bathroom that needed attention.

I had a wonderful solo trip at this hotel. The rooms were clean, comfortable, and quiet, making for a pleasant stay. The staff, especially Marlene, was incredibly helpful and made sure to accommodate my needs. However, I found the housekeeping services to be on request only, which could be a slight inconvenience. Besides that, the location was central, allowing easy travel around Austin without much hassle, making it a great value for the price.

My stay at the hotel had its ups and downs. While I appreciated the clean and spacious room, my experience with the service left much to be desired. The location was decent, making it easy to get around, but the dining options could definitely use improvement. Overall, not the worst experience, but I expected more for the price.